Help Center

FAQ

Pre-Orders

Why Pre -Order, Tree of Wisdom Chocolate?

Frequently ask questions

Are all your products certified organic and what does that mean?

Tree to Bar Chocolate?

What does the different percentage of cacao content mean?

Do you have any sugar-free products?

Are your products suitable for vegans and vegetarians?

Are your products suitable for those with dietary requirements or allergies?

Are your products fair trade?

Are your products environmentally friendly?

Why are your chocolates more expensive than regular chocolate?

What is the Saneli Cooperative Project?

What is raw chocolate?

Who owns Tree Of Wisdom Chocolate?

Shipping & Delivery

What payment methods do you accept?

What is the cost of shipping?

Do I have to pay a customs charge?

What if my order has not arrived?

What do I do if my order arrives damaged?

Exchange Policy

What if there is a problem with my product?